Applications Open for African Masterclass Series (AMS) 5.0

Africa’s innovation ecosystem is set for a major boost as Ideation Hub Africa announces the launch of the African Masterclass Series (AMS) 5.0—a premier capacity-building initiative designed to equip changemakers with the tools and mindset needed to build bold, scalable, and context-relevant solutions for Africa’s emerging markets.

Now in its fifth edition, the African Masterclass Series has become one of the continent’s most impactful free online bootcamps, connecting thousands of social innovators, entrepreneurs, nonprofit leaders, and development practitioners to experiential knowledge and practical skills.

About AMS 5.0

Hosted by Ideation Hub Africa, a leading public policy and impact advisory firm, AMS 5.0 is delivered in partnership with the Aspire Coronation Trust (ACT) Foundation and Access Bank. Together, these partners are providing African changemakers with the mentorship, resources, and community needed to transform ideas into sustainable, impact-driven ventures.

This year’s edition is themed:
“From Concept to Creation: Building Innovative Solutions for Africa’s Emerging Markets.”

The 12-module program will guide participants through critical topics such as:

• Innovation in low-resource environments

• Emerging market trends in Africa

• Human-centered product design & UI/UX

• Data-driven decision-making

• Digital marketing for social ventures

• Gender equity and systems thinking for scale

• Innovative capital raising & MVP-led iteration

Why Join AMS 5.0?

Participants will:
Master innovation frameworks tailored to Africa’s context
Learn from seasoned African founders, policy leaders & global experts
Join a thriving network of 28,000+ changemakers across 46+ countries
Access mentorship, assignments, and funding opportunities
Build ventures that address real challenges in education, health, agriculture, gender equity, finance, technology, and more

Who Can Apply?

AMS 5.0 is open to:

• Social entrepreneurs & innovators

• Nonprofit leaders & development practitioners

• Policy makers & civic actors

• CSR leaders & sustainability champions

• Youth-led organizations & activists

• Tech-driven startups & founders

• Donor agencies, advocacy specialists, and social investors

• Gender advocates, digital transformation leaders, and impact-driven individuals worldwide

About the Program

Launched in 2020, the African Masterclass Series has rapidly grown into a global platform for social innovation and systemic change. While rooted in Africa, it welcomes participants from across the world, ensuring that its lessons and solutions can be replicated, scaled, and adapted globally.

Applications for AMS 5.0 open in September 2025.
Don’t miss this transformative opportunity where bold ideas meet global impact.

Click HERE to Apply

PalmPay Limited is a leading Africa-focused fintech company launched in 2019. The platform provides a wide range of mobile payment and financial services to individuals and businesses.

We are recruiting to fill the position below:

Job Title: POS Payment Strategy & Operations
Location: Opebi, Ikeja – Lagos

Job Responsibilities

• Manage the operations of merchant acquiring businesses focused on POS terminals, including the full merchant lifecycle from onboarding to retention. Collaborate with Product R&D, Marketing, and other departments to resolve issues and enhance the merchant experience.

• Oversee the operation of various merchant payment products. Build a robust data analysis framework for merchant operations, coordinate resources to address challenges, and continuously refine operational strategies based on market insights.

• Monitor business costs and returns, optimize resource allocation, and develop operational SOPs (Standard Operating Procedures). Track, analyze, and iterate strategies to drive efficiency and reduce costs.

• Gather industry and market intelligence, identify merchant needs, and translate them into actionable operational strategies or product requirements. Partner with product teams to drive innovation and enhance efficiency.

Job Requirements

• Bachelor’s degree or higher, with 3–5 years’ experience in POS terminal or merchant acquiring business operations.

• Strong skills in data analysis, project management, and SOP design, with proven ability to establish and optimize product operation systems.

• Minimum of 2 years’ experience in a core strategy role within a competitor’s system.

• Strong business acumen with the ability to assess and interpret merchant needs. Capable of designing and executing operational plans aligned with business goals and merchant characteristics to achieve measurable results.

How to Apply

Interested and qualified candidates should:
Click here to apply

PalmPay is a rapidly growing Africa-focused fintech company, launched in 2019. Our platform provides innovative mobile payment solutions and a wide range of financial services, empowering millions of users across the continent.

We are currently hiring for the position below:

Job Title: Product Specialist
Location: Lagos

Core Responsibilities

1. Monitor Existing Process Data

• Track and analyze process data to identify and resolve anomalies.

• Use data-driven insights to optimize workflows and improve efficiency.

• Prepare and present regular service performance reports.

2. Map and Automate Processes

• Study customer inquiry trends, pain points, and service bottlenecks to propose optimization strategies.

• Design, refine, and automate customer service processes to reduce reliance on manual support.

Qualifications & Skills

• Experience: 1–3 years in fintech or digital operations, preferably with a focus on customer service.

• Technical Skills:

  • Proficiency in Microsoft Office and related tools.

  • Strong analytical abilities and a keen eye for data.

  • Demonstrated ability to analyze and optimize end-to-end processes.

How to Apply

Interested and qualified candidates should:
[Click here to apply]