Job Opportunity: Personal Assistant – Online Operations & Clinic Coordination

📍 Location: Lagos & London (Hybrid – Remote and On-site as Required)
💰 Salary: ₦250,000 per month
🕒 Job Type: Full-time

About the Company

Our client operates a top-tier aesthetic and skincare clinic, specializing in non-surgical cosmetic procedures designed to enhance natural beauty and boost confidence. With personalized treatments in skincare, anti-aging, and body contouring, the clinic offers a modern, welcoming environment supported by certified professionals and cutting-edge technology.

Role Overview

We are seeking a highly organized and proactive Personal Assistant to support the clinic’s online operations and cross-location coordination. You will play a central role in managing communication, scheduling, and client relations for clinics based in Lagos and London.

Key Responsibilities

🗣 Client Communication

• Respond to phone calls, emails, and social media messages promptly and professionally

• Provide accurate information on services, pricing, and booking procedures

• Maintain a courteous, customer-friendly tone in all interactions

📅 Scheduling & Appointment Management

• Book and confirm appointments across platforms (phone, email, social media)

• Manage clinic calendars for all locations

• Coordinate with clinic teams to ensure staff availability

• Send reminders and follow-ups to clients pre- and post-treatment

🤝 Coordination & Liaison

• Serve as the bridge between clients, staff, and management

• Relay client feedback and special requests to relevant team members

• Facilitate seamless communication between Lagos and London teams

📲 Online & Social Media Support

• Monitor social media channels for inquiries and feedback

• Assist in managing the content calendar and engagement reports

• Share insights on common client questions to enhance digital strategy

🗂 Data & Record Management

• Maintain accurate client records, schedules, and interaction logs

• Generate reports on appointments, inquiries, and client feedback

🧾 Administrative Support

• Prepare appointment lists, update client information, and organize documentation

• Support logistics for promotions, events, or clinic campaigns

Requirements

• Proven experience in administrative roles, preferably in healthcare, wellness, or beauty

• Excellent verbal and written communication skills

• Highly organized with keen attention to detail

• Proficient in social media, messaging apps, and tools like Excel, Google Sheets, and CRMs

• Strong multitasking and prioritization abilities

• Friendly, professional, and client-focused demeanor

• Discreet in handling confidential client information

• Flexible with time zones and scheduling needs (Lagos & London)

• Experience in aesthetics or skincare is a plus but not mandatory

What We Offer

• Competitive salary of ₦250,000/month

• Performance-driven, supportive work environment

• Growth opportunities within a dynamic, forward-thinking team

How to Apply

Submit your CV and a cover letter to [email protected] with the subject line:
“Personal Assistant”