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Call Center Customer Service Officer at MacTay Consulting – Apply Now

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MacTay Consulting Recruitment: Customer Service Officer (Call Center)

MacTay Consulting, one of Nigeria’s foremost and most reputable management consulting firms, has been delivering human resource solutions across Africa since 1982. With a rich legacy of adding value through tailored services, MacTay is recognized for consistently offering innovative, results-driven solutions that directly impact client growth and performance.

We are currently recruiting for the following position:

Job Title: Customer Service Officer (Call Center)

Location: Lagos
Employment Type: Full-time
Salary: ₦220,000 / Month
Application Deadline: 30th August, 2025

Job Brief:

We are seeking enthusiastic and solution-oriented Customer Service Officers (Call Center) to join our growing team. You will serve as the first point of contact for our customers, ensuring prompt, professional, and effective resolution of inquiries and issues via phone, email, and live chat. The role requires attention to detail, empathy, and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

  • Respond to customer calls and inquiries about billing, account updates, services, and products.

  • Investigate and resolve customer complaints and concerns efficiently within company guidelines.

  • Meet performance metrics such as first-call resolution, average handling time, and customer satisfaction scores.

  • Stay current with company products, services, policies, and system updates.

  • Recommend appropriate services or products based on customer needs and profiles.

  • Accurately log all customer interactions, issues, and solutions into the CRM system.

Requirements:

  • Bachelor’s degree in any discipline.

  • Must have completed the NYSC program.

  • 0–1 year of relevant work experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal and active listening skills.

  • Ability to troubleshoot and solve problems independently.

  • Familiarity with customer service principles and CRM tools is an added advantage.

How to Apply:

Interested and qualified candidates should:
Click here to apply

This is an opportunity to build a meaningful career in a supportive environment. If you are passionate about customer experience and eager to grow in the consulting industry, apply now and join a team that values excellence, innovation, and collaboration.

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Weekend-to-Weekend Cashier — Earn ₦90K Working Half the Month!

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Location: Osapa, Lagos
Work Mode: Part-Time (2 days on, 2 days off)
Duration: Only 2 weeks of work per month
Hours: 8:00 AM – 10:00 PM
Salary: ₦90,000 monthly

A reputable pharmacy in Osapa is urgently seeking smart, trustworthy, and customer-friendly Cashiers to join their retail team.

 What You’ll Need:

  • Minimum HND qualification

  • Basic computer skills (POS & Excel)

  • Excellent communication & customer service skills

  • Accuracy in cash handling and giving change

  • Calm and professional under pressure

  • Honest, accountable, and detail-oriented

  • Ability to follow company policies and reporting procedures

  • Punctual and dependable for long-hour shifts

  • Must live within or very close to Osapa

 How to Apply:
Send your CV to: [email protected]
 Only applicants residing in Osapa will be considered.

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Female Production & Operations Associate – Join Our Growing Team!

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Company: Nature Feel Papaya Product Limited
Location: Ikotun, Lagos (Governor Road)

Are you a motivated female graduate seeking stable, rewarding work close to home? This is your chance to join a trusted and expanding production company in Ikotun!

Position: Production & Operations Associate
Workplace: No. 7 Amidu Jimoh Street, Off Governor Road, Ikotun, Lagos
Schedule: Monday – Saturday
Salary: Competitive & Paid Directly (No agent fees!)

 Requirements:

  • Female applicants only, aged 30 or below

  • BSc or HND in Accounting, Marketing, or Business Administration (No OND)

  • Must live in Ikotun, Igando, Ijegun, Abaranje, or very close to Governor Road

  • Punctual, reliable, and ready to thrive in a production setting

 Why Work With Us?

  • Apply directly to the Managing Director – no middlemen

  • Fast interview process

  • Convenient location for nearby residents

  • Stable, genuine, and well-paying role

How to Apply:
Call or WhatsApp the Managing Director directly to book your interview:
0812 388 6194

Note: Only candidates who meet the criteria and live in the specified areas will be considered.

Don’t miss this opportunity — join a company that values your skills and your time!

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Sales Champion – Real Estate (Hybrid Role)

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Location: Sangotedo, Lagos
Schedule: Hybrid | Pay: ₦100k–₦120k net + 15% sales commission

About the Role:
We’re looking for a driven, target-smashing sales professional to join our dynamic real estate team. If you have the charm to win clients, the skill to close deals, and the vision to grow a network of downlines, this is your stage.

What You’ll Bring:

  • Bachelor’s degree in Marketing, Business Administration, or related field.

  • 1–2 years proven experience as a realtor.

  • Strong ability to drive and close real estate sales.

  • A collaborative team spirit and result-oriented mindset.

  • Capacity to recruit and mentor sales downlines.

Perks:

  • Hybrid work flexibility.

  • Competitive pay plus generous commissions.

How to Apply: Send your CV to [email protected] with “Sales Champion – Real Estate” as the subject.

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