Join PalmPay as a Human Resources Business Partner

PalmPay is a leading Africa-focused fintech company, launched in 2019 with the mission of driving financial inclusion through seamless digital payment solutions. As a fast-growing mobile payments platform, we offer a wide range of financial services that empower individuals and businesses across the continent.

We are currently recruiting for the role below:

 Job Title: Human Resources Business Partner
 Location: Lagos
 Employment Type: Full-time

Job Summary

PalmPay is seeking a dynamic and experienced Human Resources Business Partner (HRBP) who is passionate about building high-performing teams and fostering a strong organizational culture.

The HRBP will act as a trusted advisor to leadership, supporting critical functions with talent management, employee engagement, organizational development, and strategic HR initiatives. This role requires someone with deep HR knowledge, strong analytical skills, and a proactive approach to solving people-related challenges across a fast-paced, multi-location organization.

Key Responsibilities

• Partner with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Analyze HR metrics and trends to develop and implement strategic solutions, policies, and programs.

• Lead initiatives around employee wellness, diversity and inclusion, and performance management.

• Identify training and development needs; implement coaching and upskilling strategies across teams.

• Collaborate with business leaders on workforce planning, compensation, and staffing decisions.

• Ensure organizational compliance with employment laws, regulations, and company policies.

• Guide contract terms for new hires, transfers, and promotions.

• Align regional HR practices with global strategies and best practices.

• Provide data-driven insights and HR reporting to support strategic decision-making.

Requirements and Qualifications

• A Bachelor’s Degree in Human Resources, Business Administration, or a related field.

• Minimum of 4 years of HR experience, with at least 2 years in a generalist or HRBP role.

• Professional HR certification (e.g., CIPM, SHRM, or HRCI) is a strong advantage.

• Strong knowledge of Nigerian labor laws and HR compliance standards.

• Proficient in Microsoft Office and Excel-based payroll management.

• Experience in managing a high headcount and remote teams across multiple locations.

• Proven track record in employee coaching and performance management.

• Ability to build and manage HR data dashboards and metrics.

• Hands-on experience with HRIS systems and data analytics tools.

Key Competencies

• Exceptional relationship management and mentoring skills

• Strong analytical and strategic thinking abilities

• Excellent communication and presentation skills

• Deep understanding of HRM practices and people management

• Strong leadership and goal-oriented mindset

How to Apply

If you’re ready to make an impact in a dynamic and innovative fintech environment, we’d love to hear from you!

 Click here to apply now